Purpose - Process - Payoff
Frame the initiative. Then listen: Silence, Summarize, Ask.
LDR · E03
From LDR · E03 · Communication Essentials
3 Ps
01
Purpose
Why it matters.
02
Process
How we'll do it.
03
Payoff
What success looks like.
Active listening
01
Silence
Let them finish.
02
Summarize
What I hear you saying is...
03
Ask
What else?
Three Questions Test
Can they repeat it?
Can they see how their work connects?
Can they see themselves succeeding?
When to use it
- Kickoffs
- Hard conversations
- After you think you were clear